Skip to main content

Inmate Services

Inmate Services

The Inmate Services sub-division of the Norfolk Sheriff’s Office includes several departments responsible for providing duties that include: 

  • Security screening at the jail entrance 
  • Ordering and distributing supplies 
  • Environmental sanitizing and cleaning 
  • Inmate Property acquisition, storage, and release
  • Canteen distribution 
  • Package Deliveries 
  • Food service for inmates  
  • 811 Marketplace, mainstream hot meals  
  • Staff dining for employees 
  • Inmate Laundry services 
  • Background checks for contractors entering the jail 
  • Inmate video court conferences with other jurisdictions

Officer-in-Charge

Captain Glaser

757-823-1554

This email address is being protected from spambots. You need JavaScript enabled to view it.

Continue reading

Human Resources

Human Resources

V3 2The Norfolk Sheriff’s Office Human Resources department is responsible for hiring, and setting up benefits, and payroll.

Sheriff Joe Baron is proud to be part of the Virginia Values Veterans (V3) program to encourage employers throughout the Commonwealth of Virginia to hire veterans. In fact, the Norfolk Sheriff’s Office has received the Governor’s award for hiring the most veterans for a large company in Virginia.

The Human Resources department is committed to the NSO mission of being values-driven. “We are focused on creating the practices and policies that allow employees to contribute their very best and realize their full potential. We are committed to providing excellence in customer service to all employees, supervisors, and management,” Lt. Darrell Freeman said.

COME JOIN US! - Learn more about working at the Norfolk Sheriff's Office

Division Leader

Lt Col. Campbell

Human Resources

 757-664-4715

This email address is being protected from spambots. You need JavaScript enabled to view it.


Continue reading

Training

Training

The Norfolk Sheriff’s Office Training Division is responsible for organizing and leading the academy for deputy recruits.

The team focuses on building a foundation for a career in law enforcement. 

recruit trainingThe Academy Training includes: 

  • Firearms
  • Defensive Tactics
  • Defensive Driving 
  • Basic First Aid
  • Adult and Infant CPR 
  • Active Threat Training 
  • Academic Work 
  • Physical Fitness Training 
  • Taser and Pepper Spray Training 
  • Health & Wellness


The Training Division also organizes and leads in-service training for deputies to undergo every two years. 

Division Leader

Capt. Ward

Training

 757-441-5188

This email address is being protected from spambots. You need JavaScript enabled to view it.

Continue reading

Community Corrections

Community Corrections

CommunityCorr2 1080x675 You might see our inmates out in the community in orange jumpsuits.

There are many ways offenders give back, including cleaning at Fire Department Stations, Harbor Park, Nauticus, Half Moone Cruise Terminal, Battleship Wisconsin, Old Dominion University, Parking Division, Scope, and the Zoo.

  • Did you know inmates work nearly 200,000 hours for the City of Norfolk, saving taxpayers money each year?
  • Inmates also clean up trash in neighborhoods, nearly 23,000 bags of trash each year!
  • Offenders volunteer to work because they receive credit to pay off debt, giving them a better chance of starting a new life.
  • Inmates cannot work on private property, only public spaces and  501 © Non-Profit Organizations.

 

  • Work Release

    Our Work Release Program provides paid employment with private employers for low level custody offenders. At night, these inmates return to jail to serve their sentences.

    About 75-100 inmates each year are working for local businesses each day, making around $12 an hour to help pay off their court fines. The Work Release Program collects $150,000 in child support and over $55,000 in court costs/restitution annually, which helps with our goal of easing the transition from incarceration to the community for offenders.

    Additional services provided by the Work Release Program include intensive drug treatment help at our jail, focusing on alcohol and drug rehabilitation, anger management, life skills and development. If inmates complete the 90 day course, they can get out of jail a couple months early.

  • GPS Monitoring

    Our office is the first in Virginia to start using GPS technology to monitor offenders in the community.

    In 1986, the Norfolk Sheriff’s Office started monitoring inmates by “electronic ping” technology. The device only worked if the offender was close to the receiver at home. That’s why the NSO was eager to switch to GPS technology in 2005, tracking inmates off satellite towers. “That also allowed us to have exclusion zones and to have a 24/7 knowledge of where they are at all times,” Lt. Col. Mike O’Toole said.

    Out of all the jails in Virginia, the Norfolk Sheriff’s Office has the most offenders on GPS monitoring each day.

  • Weekender Work Program

    Each weekend, the Norfolk Sheriff’s Office allows nonviolent offenders to serve their weekend jail sentence working in the community doing civic league projects to improve their neighborhoods.

    For assistance in your community, please call 441-6001 or send an email to Timothy Harkins (This email address is being protected from spambots. You need JavaScript enabled to view it.) with a contact person and phone number for your next neighborhood cleanup.

    Please call or fax at least two weeks before the date of your event.

    Due to the popularity of this program, available dates go fast. For offender information for paying instructions and applications, please call 664-4948 or email Lisa Hales (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Division Leader

Capt. Edwards

Community Corrections

(757) 664-4480

This email address is being protected from spambots. You need JavaScript enabled to view it.


Continue reading

Investigations/Professional Standards

The Investigations Division oversees the agency's Professional Standards section.


Professional Standards

 Capt. in Charge
 Toczek
Capt. Toczek
Professional Standards
(757) 823-1558
This email address is being protected from spambots. You need JavaScript enabled to view it.

The Professional Standards Office purpose is to ensure that the integrity of the Norfolk Sheriff’s Office is maintained through an internal system where objectivity, equality, and justice are assured by intensive and impartial investigations. This division is responsible for investigating internal affairs within the Norfolk Sheriff’s Office. This includes employees that violate polices, inmate concerns, and citizen complaints.

In addition, they handle unclaimed deceased bodies in the City of Norfolk. An Investigator will attempt to locate any relatives of the deceased. If no relatives are found or they are financially unable to claim the body, this office will petition the court, and the unclaimed body will be buried or cremated at the expense of the City of Norfolk.

 

 

Standards

Investigations/Professional Standards

The Investigations Division also oversees the agency's Professional Standards section.


Professional Standards

The Professional Standards Office purpose is to ensure that the integrity of the Norfolk Sheriff’s Office is maintained through an internal system where objectivity, equality, and justice are assured by intensive and impartial investigations. This division is responsible for investigating internal affairs within the Norfolk Sheriff’s Office. This includes employees that violate polices, inmate concerns, and citizen complaints.

In addition, they handle unclaimed deceased bodies in the City of Norfolk. An Investigator will attempt to locate any relatives of the deceased. If no relatives are found or they are financially unable to claim the body, this office will petition the court, and the unclaimed body will be buried or cremated at the expense of the City of Norfolk

Click HERE to file a complaint

Division Leader

Capt. Toczek

Investigations and Professional Standards

(757) 823-1558

This email address is being protected from spambots. You need JavaScript enabled to view it.


Continue reading

Court Security

Court Security

The Court Security staff is responsible for maintaining order and proper decorum throughout the Norfolk Consolidated Court building (Norfolk Circuit, General District, Juvenile Domestic and Relations courts). The Deputies assigned to Court Services are responsible for inmate transportation and courtroom security. Court Security Staff are also responsible for assisting the public.

In order to maintain a safe and secure environment, all persons and parcels entering the Norfolk Consolidated Court building are subject to search. Cell phones are prohibited beyond the security screening desks at the Norfolk Consildated Court building. If you choose not to leave your phone in your vehicle, lockers for cell phones are available for a nominal fee of 25 cents (25¢). 

What not to bring

Possession of firearms within the courthouse is limited to the Court Deputies and Law Enforcement Officers only.

Law Enforcement Officers entering court for personal matters (i.e., custody, civil or criminal case) are prohibited from entering the courthouse with weapons.

The general public is prohibited from entering a courthouse with weapons or items considered to be weapons including, but not limited to:

  • Knives, Chemical Agents, Firearms & Tasers.

Other unauthorized items include:

  • Cameras of any kind
  • Smartwatches of any kind
  • Video Cameras of any kind
  • Recording Devices of any kind
  • Electronic Devices of any kind (computers, tablets, etc.)
  • Tobacco Products, Lighters, Vapes of any kind
  • Any Outside Food or Drinks of any kind
  • Any Pets, Except ADA Service Animals

Any large property that cannot fit in lockers provided, will not be permitted in the building.

The Court Security Staff is not authorized to store any materials for persons entering the court areas.


Questions? Contact the Court Security Main Desk at (757) 664-4726

Division Leader

  • Lt. Colonel Adams

    Chief of Operations

    757-823-1954

    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Capt. Pestik

    Court Security

    757-823-1878

    This email address is being protected from spambots. You need JavaScript enabled to view it.


Continue reading

Security Threat Unit (STU)

The Security Threat Unit (STU) is the central repository for all security risk group information received from Norfolk Sheriff’s Office staff, outside law enforcement agencies, and any other sources deemed credible.

STU is responsible for identifying and tracking any gang related activity in the jail and investigates most criminal offenses that may occur inside the jail (drugs, weapons, serious assaults). STU also consists of two Narcotics Detection Dog Teams. 

Civil Process

Civil Process

The Norfolk Sheriff’s Office is responsible for serving all civil process as directed by the court system. Deputies deliver a timely notice to a person or legal entity (business or organization) of pending legal action in which they somehow may be involved. The notice may be in the form of a variety of legal documents and must be served in accordance with the law as it pertains to that particular document. These papers include, but are not limited to, subpoenas, notices, orders, complaints, and summonses for both Civil and Criminal cases.

The Civil Process Division is also responsible for executing evictions, levies, seizures and public auctions.

Hours of Operation: Monday-Friday (7am to 4pm)

Phone number: (757) 823-4897 (after hours voice mail messages will be answered the following business day)

Fax number (757) 441-1344

Federal Express/United Parcel Address/Office:

Sheriff/High Constable of Norfolk
Civil Process
811 E. City Hall Avenue
Norfolk, VA 23510

Post Office mailing address:

Sheriff/High Constable of Norfolk 
Civil Process
P.O. Box 2811
Norfolk, VA 23501


Evictions

Procedure:

STEP 1. 5-Day Notice or 30-Day Notice  

When a tenant's rent is in arrears, the landlord may give the tenant a 5-day notice (the most frequently utilized option) to pay the amount due or eviction action will be taken. This notice is not prepared by a court, but rather by the landlord or his attorney. It may be served upon the tenant by the Sheriff, or presented to the tenant by the landlord, or mailed to the tenant by the landlord (by registered or certified mail) to make it legally binding upon the tenant. The service of the 5-day notice by the Sheriff shall be in accordance with the rules for service of process on a natural person. A copy of the notice should be served upon all defendants involved, and the Sheriff's return placed on the original copy and given to the landlord or his attorney. 

STEP 2. Summons in Unlawful Detainer

After the 5-day period of notice, or 30-day notice for breach of the lease has expired and the landlord has not received satisfaction, the landlord may obtain a Summons in Unlawful Detainer by giving a statement under oath to the judge (or a magistrate or clerk) that the tenant retains possession of the premises unlawfully. The judge (or magistrate or clerk) will issue a summons against all persons named in the landlord's affidavit, which shall be served on those persons at least 10 days before the return date. The Summons in Unlawful Detainer is an action taken before judgment by the court, and the above summons directs the defendants (tenants) to appear for a hearing. The Summons in Unlawful Detainer is the legal process to cover any situation in which the possession of any house, land, or tenement is unlawfully detained by the person(s) in possession thereof.

STEP 3. Writ of Eviction 

When a judgment has been awarded in favor of the landlord under a Summons in Unlawful Detainer procedure, the landlord may then obtain a Writ of Eviction from the court. The writ is the authority of the Sheriff to remove the tenant from the premises (and the tenant's belongings) and restore possession of the premises to the landlord. The execution of the writ of possession by the sheriff should occur within 15 calendar days from the date the writ of possession is received by the sheriff, or as soon as practicable thereafter, but in no event later than 30 days from the date the writ of possession is issued. The execution of the writ shall be effective against the tenants named in the writ and their authorized occupants, guests or invitees, and any trespassers in the premises. At the same time the landlord obtains the Writ of Possession, he may also obtain a Writ of Fieri Facias to cover any damages or costs. Simultaneous execution of the eviction and a Writ of Fieri Facias is ineffective unless seizure is done which requires the landlord to post a bond. This is because the tenant would be permitted to take his personal property with him when evicted when eviction is a move out to the curb. All exemptions would have to be considered.

Appeal from Unlawful Detainer Judgment 

The tenant shall have the right to appeal the judgment of the district court. The appeal must be taken within 10 days and security given by the tenant (for rent due, etc.) as required by the court. Unless otherwise specifically provided in the court's order (judgment), no writ of execution (Writ of Possession) shall issue until the expiration of the 10-day appeal period. A landlord can win immediate possession of the property with a court order, but the sheriff's Office must post a 72-hour notice.

In any unlawful detainer case is filed and a judge grants the plaintiff a judgment for possession of the premises, upon request of the plaintiff, the judge shall further order that the writ of eviction issue immediately upon entry of judgment for possession. In such case, the clerk shall deliver the writ of eviction to the sheriff, who shall then, at least 72 hours prior to execution of such writ, serve notice of intent to execute the writ, including the date and time of eviction.

In no case, however, shall the sheriff evict the defendant from the dwelling unit prior to the expiration of the defendant's 10-day appeal period. If the defendant perfects an appeal, the sheriff shall return the writ to the clerk who issued it.

  • In the event of inclement or extreme weather conditions or other unforeseen circumstances at the time set for eviction which would work undue hardship upon the tenant, the Sheriff may re-set the eviction date at no additional charge.
  • All confiscated items will be inventoried using a Norfolk Sheriff’s Office Property-Evidence Voucher Form and turned over to the Property and Evidence Manager.

Payments

  • For any out of state service: $80.00
  • Interrogatory summons: $12.00
  • Garnishments: $12.00
  • Writ of FieriFacias/Levy: $25.00
  • Writ of Eviction: $12.00
  • Repossession: $25.00 for the first person, $12.00 for each additional person 
  • Most all other service fees: $12.00

Make check payable to: High Constable

Sheriff/High Constable of Norfolk
Civil Process
811 E. City Hall Avenue
Norfolk, VA 23510

OR Post Office mailing address

Sheriff/High Constable of Norfolk
Civil Process
P.O. Box 2811
Norfolk, VA 23501

 

Division Leader

Capt. Shelton

Civil Process

(757) 823-4897

Email


Continue reading