The Norfolk City Jail utilizes a video visitation system which allows the public to have more timely visits with inmates. Our Inmate Video Visitation System streamlines the inmate/civilian visitation process and eliminates many of the common problems associated with visitations. This state-of-the art communications technology has not only decreased the wait time significantly, it’s also increased privacy and security.

Video visits are video chat conversations available at your facility lobby, from your personal computer and Visit Now mobile device app. With video visits, our state-of-the-art system allows inmates, friends, family and loved ones to enjoy more personal, longer and more frequent visits. Our three video visit options offer onsite visits, and remote visits through your personal computer or mobile device.

(NOTE: Beginning September 1, 2022, on-site video visits will now be held on Tuesday and Thursday from 7 p.m. - 9 p.m. and Saturday and Sunday from 8:00 a.m. - 12 p.m. and from 7 p.m. - 9 p.m.)