Due to COVID-19, Visitation is limited to visitors 18+. One visitor per appointment. Masks must be worn and will not be provided. Please adhere to all social distancing guidelines inside the Public Safety Building.

Click HERE to schedule an inmate visit online

Visitation Guidelines

You must be at least 18 years of age to visit.

Only the following forms of identification are accepted:

  • A valid state Issued Driver’s License
  • A valid DMV Identification Card
  • A valid Military ID Card
  • A valid Passport

We do not accept:

  • Identification that is taped, altered, or expired
  • Social Service ID cards
  • Work ID cards
  • DMV Temporary papers

Due to COVID-19 children are not permitted in the visitation area at this time (Normally, 2 adults or 1 adult and up to 2 children are allowed to visit on Saturday, Sunday, and Holidays).

Inmates are allowed 2 (20 minute) visits per week.

Cell phones, pagers, recording devices, cameras, bags, purses, backpacks, weapons of any kind are prohibited in the visitation room.

Food, Beverages, and Gum are prohibited in the visitation room.

Lockers may be used at the owner’s expense. No change is provided.

Any threat to the safety and/or security will result in immediate termination or denial of the visit.

Visitors and their property are subject to search at any time.

Visits may be interrupted due to emergency situations.

Any articles of clothing considered to lewd or provocative (tank tops, halter tops, etc...) are prohibited.

All visits are subject to recording.

Loud or disorderly conduct is prohibited.

The Norfolk Sheriff’s Office reserves the right to deny any member of the public a visit for known past violations of the Norfolk City Jail policy and procedures.

Video Visitation

VideoVisitationThe Norfolk City Jail has launched a new video visitation system which allows the public to have more timely visits with inmates. The VUGATE Inmate Video Visitation System streamlines the inmate/civilian visitation process and eliminates many of the common problems associated with visitations. This new state-of-the art communications technology has not only decreased the wait time significantly, it’s also increased privacy and security.

This video visitation system has solved many problems in corrections facilities across the country. Sheriff Joe Baron expects it to be very successful in Norfolk as well where the jail receives more than 40,000 visitors a year.

VideoSystemThe new system:

  • Speeds the visitation process. Now a visit begins almost immediately. Previously, a visitor could wait hours.
  • Eliminates visitor movement through secure areas
  • Uses a handset to talk, allowing for more private conversations with fewer interruptions.
  • Is located in the main lobby of the Public Safety Building.
  • Times a visit for 20 minutes which starts once both parties pick up the handset to talk
  • Has a video screen that blinks and beeps three times one minute before ending the visit.

In Touch

811 E. City Hall Avenue
Norfolk, VA 23510

(757) 664-4700

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