Inmate Mail

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Correspondence between inmates and their relatives, friends, judges, and other officials is desirable, constructive, and highly encouraged.

ios7 email outlineInmate Mailing and Return Address:

Norfolk City Jail
(Inmate’s full name, Inmate ID #, which you can find using our “Inmate Lookup” )
811 East City Hall Ave.
Norfolk, VA 23510


  • Incoming mail is opened and examined for contraband.

  • There is no limit to the number of letters inmates may send at their own expense.

  • You may subscribe to newspapers, magazines, educational or correspondence materials, and soft-bound books for Norfolk City Jail inmates. These materials must be received directly from the publisher or bookstore, and must not contain references to violent overthrow of government or any authority under which an inmate is held, drug or gang related material, information relating to the fabrication of weapons or explosive devices, or any sexually explicit material.

  • Inmates may have in their possession a total of five pieces of reading material only (i.e. book, magazines, crossword puzzle books, bibles, dictionaries, pamphlets). This also includes items mailed to the inmates from the publisher. All books must be paperback – no spiral bindings or hardcovers allowed.

  • Unacceptable items are returned at the expense of the inmate or sender.

  • If the cost of returning the unacceptable items is not paid by either the inmate or the sender, the contraband will be contributed to a non-profit organization or destroyed.

  • Any correspondence items in question require delivery approval from the Officer in Charge of Corrections.

  • Inmates are prohibited from corresponding with another inmate incarcerated at the Norfolk City Jail, or other local, state, or federal institutions, unless it is otherwise determined that such correspondence is in the best interest of both the inmates and the institutions. Only immediate family requests are considered, and these requests are forwarded to the Officer in Charge of Corrections for consideration and approval. If the correspondence involves two institutions, both must approve.

  • The Norfolk Sheriff’s Office does not accept packages or large envelopes through the mail or over the counter, and only flat mail is accepted. All other mail is returned.

In the event of an emergency such as the death of a family member, please call the Norfolk City Jail Chaplain at (757) 664-4954.

If you would like to deliver the emergency message in person you are required to follow normal visitation guidelines

Drugs/Chemical compounds

Bodily fluid, waste

All Photos/Pictures

All tobacco products or incendiary items or devices i.e. matches, lighters, etc.

Any packages

Any envelopes over 6×9 inches

Money orders/cash/checks/credit, debit, and phone cards

Lottery tickets

Blank stationary, blank paper, stamps and/or envelopes

Mail sprayed with perfume/cologne, any unknown substance or lipstick

Musical cards, cards with ribbons, stickers, velvet, glitter, plastic or other attachments, newspaper clippings, pages torn from magazines or books or pop-up cards

Letters with crayon/letters with color pencil markings

Unauthorized correspondence from other facilities, jails, etc.

Magazines and books not sent directly from the publisher

Magazines and/or books containing sexually explicit material, information about the fabrication of weapons or explosive devices, any gang related material, literature advocating overthrow of government, whether sent from publisher or citizen

No return address

Gang related material/coded letters

Printed internet pages

Copies of pages from books (copyright material)

Lyrics or sheet music


Envelopes with bubble/insulated wrap

Tattoo stencils/paraphernalia




Get In Touch

  • 811 E. City Hall Avenue
    Norfolk, VA 23510

  • (757) 664-4700

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