NSO header

CV section title

My loved one is an inmate at the NCJ. Will I be notified if they test positive for COVID-19?

A: The Virginia Dept. of Health epidemic team will notify an inmate if they test positive for COVID-19. In partnership with our medical team, jail staff will be in twice daily contact with any COVID-19 positive person, per VDH guidelines.  Additionally, jail staff will allow the inmate to make a free call to notify their family. Privacy laws restrict our ability to confirm inmate health information without their consent - so please do not call the jail as we will not be able to release any information.

I believe my loved one qualifies for early release. How do I request he or she be let out of jail?

A: The decision to release an inmate must come from a court order. Reach out to your attorney and have them contact the courts.

I have a loved one who is a VADOC responsible inmate. Can you release him/her under the new VADOC policy?

A. We are closely monitoring the new VADOC policy regarding early release as it relates to COVID-19. At this time, we are awaiting guidance from VADOC regarding state responsible inmates in local jails like ours. We cannot release an inmate until DOC sends over the proper paperwork.  You can read more about the DOC's plan HERE:

How do I add money to an inmate telephone account?

A: Click HERE to be redirected to our inmate telephone page

*Effective 5/4: GTL, our telephone provider, is providing ONE free five minute phone call per week through 5/17. This is a reduction from two free phone calls per week. 

What do you do if you have a deputy test positive for COVID-19?

A: The Norfolk Sheriff’s Office will work in conjunction with the Virginia Department of Health to conduct contact tracing and follow all state and local regulations.

I have questions about residential eviction during the COVID-19 emergency?

A: Click HERE to read our latest update regarding evictions.


inmates cleaning 1

inmate cleaning

Get In Touch

  • 811 E. City Hall Avenue
    Norfolk, VA 23510

  • (757) 664-4700

  • This email address is being protected from spambots. You need JavaScript enabled to view it.