Coronavirus

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public safety buildingThe city of Norfolk has closed city buildings to the public until at least June 1st. This closure means inmate visitation is closed until further notice. However, inmates are being given free five-minute phone calls twice weekly. We apologize for this inconvenience. *update: as of 5/4/2020 inmates will be given one free phone call per week through 5/17/2020. This change is being made by our telephone partner, GTL.* 

Attorney visitation continues, but via video. No in-person meetings are allowed.

UPDATE 5/29: 811 Market Place is now open for online orders. Meal delivery will begin 6/8/2020.  

Courts are also operating on a modified schedule. Please read detailed information below.

norfolk courthouseIMPORTANT: due to the COVID-19 pandemic, public access to the consolidated court buildings is being restricted.

Do not enter the building if you have, within the past 14 days:

i. traveled internationally;

ii. been directed to quarantine, isolate, or self-monitor;

ili. been diagnosed with, or have had contact with anyone who has been diagnosed with, COVID-19;

iv. experienced a fever, cough, or shortness of breath; or

v. resided with or been in close contact with any person in the above-
mentioned categories.

INDIVIDUALS ATTEMPTING TO ENTER THE COURT IN VIOLATION OF THESE PROTOCOLS SHALL BE DENIED ENTERANCE BY A BAILIFF OR COURT SECURITY OFFICER, AND WILL BE DIRECTED TO CONTACT THE CLERK’S OFFICE BY TELEPHONE OR OTHER REMOTE MEANS TO INFORM THE CLERK OF THEIR BUESINESS BEFORE THE COURT SO AS TO RECEIVE FURTHER INSTRUCITON REGARDING ALTERNATE ARRANGEMENTS FOR COURT ACCESS

You can read the full text of the current judicial order from the Virginia Supreme Court HERE


CIRCUIT COURT:

     All civil and criminal jury trials have been continuedYou can learn more HERE.

     For other circuit court inquiries, utilize the live chat weekdays from 8:45am-4:45pm at https://www.norfolkcircuitcourt.us


GENERAL DISTRICT COURT:

Judicial Emergency Order extended to August 9, 2020

Arraignments, Bond Hearings, and Protective Orders will be heard as usual

ALL OTHER COURTROOM MATTERS ARE POSTPONED

Questions? Call 757-664-4900


GENERAL DISTRICT CLERK’S OFFICE:

Closed to in-person contact

Contact by phone:

* Traffic: 664-4911

* Civil: 664-4913

* Criminal: 664-4915

* Finance Office: 664-4941


NORFOLK JUVENILE AND DOMESTIC RELATIONS:

Closed for all non-essential and non-emergency hearings

Cases still being heard: 

* Child dependency cases

* Preliminary protective orders

* Juvenile delinquency proceedings in which the juvenile is being detained in a secure facility or group home

* Child support show cause bond hearings

* Adult criminal cases (bond hearing and arraignments only) in which the defendant is being held in jail

 

norfolk city jail buildingProtecting the life, health, safety, and security of those in custody or working in the Norfolk City Jail is Sheriff Joe Baron’s top concern. In early March, Sheriff Baron implemented a six-point coronavirus response plan. The Norfolk Sheriff’s Office has since continued to ramp up its response and has implemented a number of Centers for Disease Control and Prevention recommendations regarding COVID-19 in corrections facilities.

These include: 

* Establishing a team to maintain 24/7 cleaning of high-contact areas of the jail
* Securing PPE and masks for all deputies
* Establishing a reserve force of deputies
* Coordinating with partners in courts to lower jail population by more than 300
* Educating inmates on proper sanitation and health guidelines
* Implementing strict health screenings and protocols for sworn staff
* Screening any new arrestees before being booked into jail
* Segregating new admits for 14-day medical observation period
* Waiving copayments for inmates experiencing COVID-19 related symptoms
* Suspension of Volunteer programs (classes now being conducted virtually)

BEGINNING IN MARCH 2020 AND RECONFIRMED AS LATE AS JUNE 8TH 2020 VIRGINIA COURTS HAVE BEEN THE SUBJECT OF A JUDICIAL EMERGENCY DECLARED PURSUANT TO Va. Code Section 17.1-330. THE PURPOSE OF THIS ADVISEMENT IS TO PROVIDE CURRENT INFORMATION FROM THE VIRGINIA SUPREME COURT REGARDING RESIDENTIAL EVICTIONS AND CIVIL PROCESS RELATING TO SUCH ACTIONS.


  • Q: What is the status of my pending Unlawful Detainer?
    A: General District Court currently plans to begin hearing all previously filed UDs beginning June 29th.

  • Q: What is the status of my pending Writ of Eviction?
    A: NSO has returned all Writs of evictions so that they may be refiled with the clerk’s office because of the CARES Act recertification requirements.

  • Q: When can I refile for another Writ?
    A: This date will be decided by the General District Court Clerk’s Office. (757-664-4912)

  • Q: What about the six month execution period?
    A: The period of judicial emergency will toll and extend any six month timeline applicable to any execution of a writ of eviction for the duration of time that the emergency was in effect.

  • Q: Are there any unlawful detainers and writ of eviction matters that can be heard BEFORE June 29th?
    A: Yes. On June 22nd the Supreme Court of Virginia issued an Order allowing any Unlawful Detainer or Writ of Eviction NOT based on failure to pay rent but for another matter to be heard immediately.

  • Q: Has the CARES Act had an effect on my rights as a tenant or landlord?
    A: Future pleadings requesting unlawful detainer and recovery of possession as well as issuance of writs of eviction will have to certify CARES Act compliance if the housing is federally subsidized or backed with a federally guaranteed mortgage and eviction cannot occur until the CARES Act period has expired.

  • Q: What protections are there to help the property owners?
    A: Landlords who have suffered hardships may seek forbearance under specific CARES Act remedies from mortgage payments for up to 180 days if they qualify and they are urged to contact their loan servicer. 

  • Q: What about the Sheriff’s office fees for service and execution of writs?
    A: As a service to the public given the hardships of our community, the Norfolk Sheriff’s Office will WAIVE all fees for service and execution of all writs for at least the first 60 days, when matters are cleared for hearing by the courts.

Disclaimer: The above information is provided as general information. The judges of the General District Courts will set forth the procedures to follow and this is not meant to be the law of any case.

Questions about any of this should be directed to the Staff Attorney at (757) 664-4344.

The Norfolk Sheriff's Office has taken an aggressive stance to slow the spread of COVID-19 within the NCJ. This includes testing every staff member and inmate.


(updated 7/31/2020 at 09:00 a.m.)

NSO COVID-19 TEST RESULTS

TOTAL NUMBER OF DEPUTIES: 378
DEPUTIES CURRENTLY IN ISOLATION:  1
DEPUTIES CLEARED TO RETURN TO DUTY*: 11

*This number reflects the number of COVID-19 positive deputies who have since recovered and returned to work


NCJ COVID-19 TEST RESULTS 

JAIL POPULATION: 620
INMATES COVID-19 POSITIVE CURRENTLY IN ISOLATION: 0
INMATES WHO HAVE RECOVERED: 45

COVID 19 tips

Fraud and scams have emerged specifically targeting people's fear of COVID-19. 

The Norfolk Sheriff’s Office has a new consumer protection unit called Fraud Watch that has tools and tips to help you protect yourself.

Click HERE to learn more or to report an instance of fraud.

My loved one is an inmate at the NCJ. Will I be notified if they test positive for COVID-19?

A: The Virginia Dept. of Health epidemic team will notify an inmate if they test positive for COVID-19. In partnership with our medical team, jail staff will be in twice daily contact with any COVID-19 positive person, per VDH guidelines.  Additionally, jail staff will allow the inmate to make a free call to notify their family. Privacy laws restrict our ability to confirm inmate health information without their consent - so please do not call the jail as we will not be able to release any information.

I believe my loved one qualifies for early release. How do I request he or she be let out of jail?

A: The decision to release an inmate must come from a court order. Reach out to your attorney and have them contact the courts.

I have a loved one who is a VADOC responsible inmate. Can you release him/her under the new VADOC policy?

A. We are closely monitoring the new VADOC policy regarding early release as it relates to COVID-19. At this time, we are awaiting guidance from VADOC regarding state responsible inmates in local jails like ours. We cannot release an inmate until DOC sends over the proper paperwork.  You can read more about the DOC's plan HERE:

How do I add money to an inmate telephone account?

A: Click HERE to be redirected to our inmate telephone page

*Effective 5/4: GTL, our telephone provider, is providing ONE free five minute phone call per week through 5/17. This is a reduction from two free phone calls per week. 

What do you do if you have a deputy test positive for COVID-19?

A: The Norfolk Sheriff’s Office will work in conjunction with the Virginia Department of Health to conduct contact tracing and follow all state and local regulations.

I have questions about residential eviction during the COVID-19 emergency?

A: Click HERE to read our latest update regarding evictions.

 

contact methods

If you are a member of the public and have a question about COVID-19 impacts to the Norfolk City Jail please call our dedicated phone line: 757-664-4793 or send an inquiry via email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Emails and calls will be monitored during normal business hours.

Please note that health information is protected by federal law and we cannot release any offender information. If an offender tests positive for COVID-19 they are given a free phone call to notify loved ones.

Members of the media should contact PIO Deanna LeBlanc: 757-589-5692 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

inmates cleaning 1

inmate cleaning

Get In Touch


  • 811 E. City Hall Avenue
    Norfolk, VA 23510

  • (757) 664-4700

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