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The mission of the Consumer Protection Unit is to provide a resource for the citizens of the City of Norfolk to help defend against fraud and scams. Investigation and assistance with such matters is on behalf of citizens as a group. Individual representation is neither intended nor provided and there is no attorney-client relationship with regard to any matter that we investigate or provide resources to assist any complainant or group of complainants. The Norfolk Sheriffs Office does not provide primary law enforcement services unless specifically authorized and agencies, including the Norfolk Police Department and other local, state, and federal agencies will be provided information for possible action. The Norfolk Sheriff’s Office will work in cooperation with these agencies.

During regular business hours, you can contact NSO's Officer in Charge of the Consumer Protection Unit and Staff Attorney Capt. M. Imprevento at (757) 664-4344.

Outside normal business hours, or if you wish to file your report online, please click the button below to use our reporting form. We'll receive it right away and will contact you as soon as possible.

In addition, the Virginia Attorney General's Office has set up a hotline to report fraud at: 1-800-552-9963 

You can also report such incidents to them online at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Watch this excellent segment from 60 Minutes about how scammers take advantage of people online - particularly seniors.