FRAUD ALERT: Beware of COVID-19 Vaccination Fraud Attempts
The Virginia Department of Health has been made aware of scam phone calls and emails attempting to convince the recipient to reveal sensitive information (such as your bank account information or SSN) or demanding some sort of payment in order to receive a vaccine.
Other scams may be designed to compel the recipient to open a malicious link or attachment in an email or text message allowing the fraudster to potentially access the recipient's private information on their smartphone or computer system.
Clever phishing emails and texts will look legitimate and will likely impersonate well-known and trusted entities. Never open any link or attachment from a source that you cannot clearly identify as being legitimate.
- You should never be asked to pay for a COVID-19 vaccine or for early access to it. Vaccines are free to all Norfolk residents.
- The Health Department will never ask for your Social Security number, driver's license number, credit card number or bank information to receive a vaccine.
- If you are attempting to schedule an appointment through a pharmacy or other private entity, you may be asked to provide health insurance information, but insurance is NOT required to receive the vaccine and it will not be charged. Only provide such information in person at the site. NOT over the phone to ANYONE.
- Scammers may pose as legitimate businesses or organizations related to the distribution of the vaccine, including the Health Department, in an effort to steal your personal or financial information.
- Before clicking on any links, ensure that any email you receive related to the vaccine is coming from a legitimate source before clicking links or opening attachments. You may also hover your mouse over links to see where they lead to ensure the URL is legitimate.
- Be suspicious of anything that conveys a sense of urgency to click a link or provide information.
- NEVER give out your personal information, including banking information, passwords, Social Security number, etc., over the phone or via email.
Do not hesitate to verify before responding.