Inmates
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Click HERE to schedule an inmate visit online

 

Visitation Guidelines


VideoVisitationYou must be at least 18 years of age to visit.

All persons under the age of 18 must be accompanied by a parent or guardian and will be allowed to visit on Saturdays, Sundays, and Holidays only.

Only the following forms of identification are accepted:

  • A valid state Issued Driver’s License
  • A valid DMV Identification Card
  • A valid Military ID Card
  • A valid Passport


We do not accept:

  • Identification that is taped, altered, or expired
  • Social Service ID cards
  • Work ID cards
  • DMV Temporary papers

A maximum of 2 adults are allowed to visit Monday through Friday.

2 adults or 1 adult and up to 2 children are allowed to visit on Saturday, Sunday, and Holidays.

Inmates are allowed 1 (30 minute) visit per week. Trustees/programs are allowed 2 visits per week.

Cell phones, pagers, recording devices, cameras, bags, purses, backpacks, weapons of any kind are prohibited in the visitation room.

Food, Beverages, and Gum are prohibited in the visitation room.

Lockers may be used at the owner’s expense. No change is provided.

Any threat to the safety and/or security will result in immediate termination or denial of the visit.

Visitors and their property are subject to search at any time.

Visits may be interrupted due to emergency situations.

Any articles of clothing considered to lewd or provocative (tank tops, halter tops, etc...) are prohibited.

All visits are subject to recording.

Loud or disorderly conduct is prohibited.

The Norfolk Sheriff’s Office reserves the right to deny any member of the public a visit for known past violations of the Norfolk City Jail policy and procedures.


Video Visitation


VideoSystemThe Norfolk City Jail has launched a new video visitation system which allows the public to have more timely visits with inmates. The VUGATE Inmate Video Visitation System streamlines the inmate/civilian visitation process and eliminates many of the common problems associated with visitations. This new state-of-the art communications technology has not only decreased the wait time significantly, it’s also increased privacy and security.

This video visitation system has solved many problems in corrections facilities across the country. Sheriff Bob McCabe expects it to be very successful in Norfolk as well where the jail receives more than 40,000 visitors a year.

“As the largest, most overcrowded jail in the Commonwealth, we need to utilize the best technology available,” said Sheriff McCabe.

The new system:

  • Speeds the visitation process. Now a visit begins almost immediately. Previously, a visitor could wait hours.
  • Eliminates visitor movement through secure areas
  • Uses a handset to talk, allowing for more private conversations with fewer interruptions.
  • Is located in the main lobby of the General District Court building.
  • Times a visit for thirty minutes which starts once both parties pick up the handset to talk
  • Has a video screen that blinks and beeps three times one minute before ending the visit.

Get In Touch


  • 811 E. City Hall Avenue
    Norfolk, VA 23510

  • (757) 664-4700

  • This email address is being protected from spambots. You need JavaScript enabled to view it.