How to contact us regarding COVID-19

If you are a member of the public and have a question about COVID-19 impacts to the Norfolk City Jail please call our dedicated phone line: 757-664-4793 or send an inquiry via email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Emails and calls will be monitored during normal business hours.

Please note that health information is protected by federal law and we cannot release any offender information. If an offender tests positive for COVID-19 they are given a free phone call to notify loved ones.

Members of the media should contact PIO Jamie Bastas: 757-589-5692 or email This email address is being protected from spambots. You need JavaScript enabled to view it.